PRIVACY & COOKIE POLICY

Effective Date: 27 June 2026

This Privacy & Cookie Policy ("Policy") explains how Associazione Prospective ("Prospective", "we", "us", or "our") collects, uses, stores, protects and shares your personal information when you visit www.prospectiveofficial.com (the "Website"), purchase products from the Prospective Official Store or otherwise interact with us.

We are committed to protecting your privacy and processing your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 ("GDPR"), where applicable.

Please read this Policy carefully before using the Website.

1. Who We Are

The Website and the Prospective Official Store are owned and operated by:

Associazione Prospective

Via Dante 49

20099 Sesto San Giovanni (MI)

Italy

VAT No. IT14600780960

Email: ohwlyent@gmail.com

For the purposes of applicable data protection laws, Associazione Prospective acts as the Data Controller of your personal information.

2. Information We Collect

Depending on how you interact with the Website, we may collect the following categories of personal information.

Information You Provide Directly

You may voluntarily provide us with information including:

name;
billing address;
shipping address;
email address;
telephone number;
payment-related information (processed securely by our payment providers);
correspondence sent through email or customer support;
information submitted when subscribing to our newsletter.
Providing this information is generally necessary to process your Order or respond to your requests.

Information Collected Automatically

When you visit the Website, certain information may be collected automatically by Shopify and other technologies used to operate the Website.

This information may include:

IP address;
browser type and version;
operating system;
device information;
language preferences;
referring pages;
pages visited;
time spent on the Website;
interactions with the Website;
approximate geographic location derived from your IP address;
technical diagnostic information.

This information is primarily used to maintain the security, functionality and performance of the Website.

Information Received from Third Parties

We may receive information from trusted third-party service providers involved in operating our Website and fulfilling Orders.

These may include:

Shopify;
Shopify Payments;
PayPal;
payment processors authorised by you;
shipping carriers;
newsletter service providers;
fraud prevention and payment verification providers.

We receive only the information reasonably necessary to provide our services.

3. How We Collect Information

Personal information may be collected when you:

browse the Website;
place an Order;
subscribe to our newsletter;
contact us by email;
interact with our official social media channels;
consent to cookies through our cookie banner;
communicate with us regarding Orders or customer support.

Some information is collected automatically through cookies and similar technologies as described in the Cookie section of this Policy.

4. Why We Use Your Information

We process personal information only where we have a lawful basis for doing so.

Depending on the circumstances, we use your information to:

process and fulfil Orders;
process payments;
arrange shipping and delivery;
communicate regarding Orders;
provide customer support;
respond to enquiries;
comply with legal obligations;
detect fraud and protect the security of the Website;
maintain and improve our Website;
send newsletters and marketing communications where you have given your consent.

We do not sell your personal information to third parties.

5. Legal Bases for Processing

Where the GDPR applies, we process personal information on one or more of the following legal bases:

performance of a contract;
compliance with legal obligations;
our legitimate interests, provided such interests do not override your rights and freedoms;
your consent, where required.

Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before its withdrawal.

6. Payment Processing

Payments made through the Website are processed securely by trusted third-party payment providers.

Depending on the payment method selected, payment information may be processed by:

Shopify Payments;
PayPal;
other payment providers made available through Shopify.

We do not store complete payment card information on our own systems.

Payment providers process your information in accordance with their own privacy policies and applicable security standards, including PCI-DSS where applicable.

7. Email Marketing

If you subscribe to our newsletter or otherwise provide your consent, we may send you updates regarding:

new product releases;
promotions;
news;
events;
other information relating to Prospective.

Newsletter communications may be managed through Shopify Email, Brevo or equivalent email service providers acting on our behalf.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Transactional emails relating to Orders, payments, shipping, returns or customer support are not marketing communications and may still be sent where necessary to fulfil our contractual obligations.

8. Sharing Your Information

We share personal information only where reasonably necessary to operate the Website, fulfil Orders or comply with legal obligations.

Depending on the circumstances, your information may be shared with:

Shopify and its infrastructure providers;
payment processors;
shipping carriers and logistics providers;
newsletter and email service providers;
IT service providers assisting with the operation and security of the Website;
public authorities where disclosure is required by law.

We require our service providers to process personal information only for the purposes for which it has been provided and in accordance with applicable data protection laws.

We do not sell, rent or trade your personal information.

9. International Transfers

Some of our service providers may process personal information outside your country of residence or outside the European Economic Area (EEA).

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

These safeguards may include adequacy decisions adopted by the European Commission, Standard Contractual Clauses or other legally recognised transfer mechanisms.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

fulfil Orders;
provide customer support;
comply with legal, accounting or tax obligations;
resolve disputes;
enforce our agreements;
protect our legitimate business interests.

When personal information is no longer required, it will be securely deleted, anonymised or otherwise disposed of in accordance with applicable law.

11. Your Rights

Where applicable under data protection legislation, you may have the right to:

access your personal information;
request correction of inaccurate information;
request deletion of your personal information;
request restriction of processing;
object to certain processing activities;
request data portability;
withdraw consent where processing is based on consent;
lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us using the details provided at the end of this Policy.

We may request reasonable proof of identity before responding to certain requests.

12. Data Security

We implement appropriate technical and organisational measures designed to protect personal information against accidental loss, unauthorised access, disclosure, alteration or destruction.

These measures include, where appropriate:

encrypted communications (HTTPS);
secure payment processing through trusted providers;
access controls;
security monitoring;
fraud prevention procedures.

While we take reasonable steps to protect your personal information, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

13. Third-Party Websites

The Website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security or content of those third-party websites.

We encourage users to review the privacy policies of any third-party services they choose to access.

14. Children's Privacy

The Website is not intended for children under the age required to enter into a legally binding contract under applicable law.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without the necessary legal basis or parental consent where required, we will take reasonable steps to delete such information promptly.

15. Cookies

The Website uses cookies and similar technologies to ensure its proper operation, improve user experience, remember preferences and, where applicable, measure Website performance.

Cookies are small text files stored on your device when you visit a website.

Some cookies are strictly necessary for the Website to function, while others are optional and are used only with your consent where required by applicable law.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of the Website and cannot be disabled through our cookie settings.

They enable core functionality such as:

secure browsing;
shopping cart functionality;
checkout;
payment processing;
fraud prevention;
website security;
remembering your cookie preferences.

Without these cookies, certain parts of the Website may not function correctly.

Functional Cookies

Functional cookies help remember choices you make, such as language preferences or other settings, to provide a more personalised browsing experience.

Analytics Cookies

Where enabled, analytics cookies help us understand how visitors use the Website by collecting anonymous or aggregated information.

This information allows us to improve the performance, usability and content of the Website.

Where required by applicable law, analytics cookies will only be placed after you have provided your consent.

Marketing Cookies

Where enabled, marketing cookies may be used to deliver relevant advertising, measure advertising performance or support remarketing activities across third-party platforms.

Marketing cookies are used only where you have provided your consent where required by applicable law.

16. Managing Cookie Preferences

When you first visit the Website, you are presented with a cookie banner allowing you to accept, reject or customise non-essential cookies.

You may update your cookie preferences at any time using the cookie management tools made available on the Website.

Most web browsers also allow you to manage or delete cookies through your browser settings.

Please note that disabling certain cookies may affect the functionality of the Website.

17. Changes to Our Services

As the Website evolves, additional technologies or third-party services may be introduced to improve functionality, security, analytics or customer experience.

Where such technologies involve the processing of personal information, this Privacy & Cookie Policy will be updated where required by applicable law.

18. Changes to this Policy

We may update this Privacy & Cookie Policy from time to time to reflect changes in applicable laws, technology, our services or our business practices.

Any updated version will be published on this page together with the revised "Last Updated" date.

Where required by applicable law, we will provide additional notice of material changes.

19. Contact

If you have any questions regarding this Privacy & Cookie Policy or the way we process your personal information, please contact: